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So you’ve started your own delivery business and it is getting up to speed in this growing industry, but you are concerned about making a good impression with customers so that you can keep them satisfied and ideally boost loyalty levels.
Luckily there are lots of things you can do to achieve this, and it is better to make positive changes sooner rather than later, so here are just a handful of the most impactful options to consider implementing.
So much of customer satisfaction in a courier context comes down to deliveries arriving in a timely fashion, as delays or outright cancellations will always leave a bad impression.
The challenge is to ensure that employees are able to take the often unexpected changes to the transport situation in their stride, rather than being hampered by traffic jams and other surprises.
Using this solution for courier management softwar
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Whether you own an eCommerce store or a new brick and mortar enterprise, you’ll probably handle customer payment information regularly. Payment data contains lots of sensitive records that need to be kept safe. For example, a single credit card transaction may reflect a person’s name, address, location, and purchasing history. If this information were to end up in the wrong hands, your business would suffer from significant consequences. This is why complying with PCI DSS standards can help you avoid operational setbacks.
60% of companies that fall victim to data breaches aren’t able to recover. By following the guidelines set in place for handling payment data under PCI, you can avoid data hacks and ensure the longevity of your startup.
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Consistent changes to improve your business are essential for its sustainability and success. Things, like using social networks for marketing, consistently monitoring the cash flow, identifying your strengths, and seeking assistance in less efficient areas will help you pay attention to improving your business.
Sometimes, it’s good to write down a checklist to remind you in the future of the key steps you must take to shape your business.
Here are 10 ways you can boost your business effectiveness in 2020
Not all businesses have a solid idea of its daily, weekly, or monthly numbers, as well as financial trends that are taking place inside the company. That’s truly unfortunate.
It’s important that you take the time to stay up-to-date regarding cash flow. Remember, you can always hire a reliable accountant if you don’t have the required financial skills. Howe
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More Americans than ever are shunning employment and choosing to start a business instead. In 2019, 30.7 million small businesses accounted for 99.9% of all the businesses in the United States. With all that competition, how can a startup stand out and claim their first customers?
Create a Professional Image
Most consumers make emotional decisions when it comes to choosing a product, service, or supplier. Companies that take the time to establish a professional image and build trust with their customers and prospects enjoy the most success. If you’re starting on your new business venture, it can be difficult to build a reputation that competes with the big brands. This will take time, but you can take some simple steps to create a professional, trustworthy image from the get-go.
For example, a virtual business number will attract more prospects to call you than a personal cell phone number. The latter