Ecommerce platforms are thriving as a result of the coronavirus pandemic. Just like stock in video conferencing platforms such as Zoom has risen impressively in the past year, so, too, has Shopify’s stock. Shopify, one of the most popular ecommerce platforms on the market, which offers a variety of web integrations for business owners, is one of many ecommerce solutions businesses are looking for as a way to meet the demand for online orders.
That being said, just because you have a great ecommmerce platform to build your business on doesn’t necessarily mean that your ecommerce business is in good shape. In fact, it’s easy to focus too much on the digital tools you use for an online business without focusing on the physical aspects of running a successful online store. Inventory management is just as important, if not more important than picking the right ecommerce solution since mismanaged inventory could ultimately hamper your ability t
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So you’ve started your own delivery business and it is getting up to speed in this growing industry, but you are concerned about making a good impression with customers so that you can keep them satisfied and ideally boost loyalty levels.
Luckily there are lots of things you can do to achieve this, and it is better to make positive changes sooner rather than later, so here are just a handful of the most impactful options to consider implementing.
Use the right software
So much of customer satisfaction in a courier context comes down to deliveries arriving in a timely fashion, as delays or outright cancellations will always leave a bad impression.
The challenge is to ensure that employees are able to take the often unexpected changes to the transport situation in their stride, rather than being hampered by traffic jams and other surprises.
Using this solution for courier management softwar