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4 Ways to Improve Customer Satisfaction With Your Courier Business

So you’ve started your own delivery business and it is getting up to speed in this growing industry, but you are concerned about making a good impression with customers so that you can keep them satisfied and ideally boost loyalty levels.

 Luckily there are lots of things you can do to achieve this, and it is better to make positive changes sooner rather than later, so here are just a handful of the most impactful options to consider implementing.

Use the right software

So much of customer satisfaction in a courier context comes down to deliveries arriving in a timely fashion, as delays or outright cancellations will always leave a bad impression.

The challenge is to ensure that employees are able to take the often unexpected changes to the transport situation in their stride, rather than being hampered by traffic jams and other surprises.

Using this solution for courier management softwar

What Startups Should Know About PCI DSS

Whether you own an eCommerce store or a new brick and mortar enterprise, you’ll probably handle customer payment information regularly. Payment data contains lots of sensitive records that need to be kept safe. For example, a single credit card transaction may reflect a person’s name, address, location, and purchasing history. If this information were to end up in the wrong hands, your business would suffer from significant consequences. This is why complying with PCI DSS standards can help you avoid operational setbacks.

60% of companies that fall victim to data breaches aren’t able to recover. By following the guidelines set in place for handling payment data under PCI, you can avoid data hacks and ensure the longevity of your startup.

Understanding PCI DSS Compliance

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